Privacy
Privacy notice
Which data we process when you visit our website, contact us or book an intro call, why we do so and which rights you have.
Last updated:
Draft. This text is still being reviewed by a lawyer.
Who is responsible?
The controller is to follow (sole proprietorship), trading as SayDov.
- Address: to follow
- Company number: to follow
- Email: info@saydov.com
Which data do we process, and why?
When you use the contact form
We process your name, company, email address, phone number (if you provide it), Salesforce edition, number of users and your message. We use this data to answer your question and, if you wish, to prepare a quote.
Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering questions (Art. 6(1)(f) GDPR).
When you book an intro call
We process your name, email address, the time you choose and your answers to the booking questions, so we can schedule and prepare the call. Scheduling is handled by Cal.com.
Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).
When you email us
We process your email address and the content of your email, so we can reply.
Legal basis: our legitimate interest in answering questions (Art. 6(1)(f) GDPR).
When you visit the website
On every visit, our hosting partner Cloudflare processes technical data such as your IP address, your browser and the requested page, to show and secure the website. We also count visits with Cloudflare Web Analytics, without cookies and without tracking you across other websites.
Legal basis: our legitimate interest in offering a secure, well-functioning website (Art. 6(1)(f) GDPR).
When you become a client
We process the contact and billing details we need to perform the contract and to invoice.
Legal basis: performance of the contract (Art. 6(1)(b) GDPR) and our legal obligations, for example for bookkeeping (Art. 6(1)(c) GDPR).
Data in your Salesforce
When we work for you, we may process data from your Salesforce. We do so as a processor, on behalf of your company. The data processing agreement we sign together applies to that, not this privacy notice.
Who receives your data?
We don’t sell your data. We work with these service providers, who only process your data on our instructions:
- Cloudflare: hosting and security of the website, and visitor statistics without cookies;
- Resend: forwarding messages from the contact form to our mailbox;
- Cal.com: scheduling intro calls;
- our email provider;
- our accountant and invoicing software, if you become a client.
Some of these providers process data outside the European Economic Area, including in the United States. In that case this is based on the European Commission’s standard contractual clauses or the EU-US Data Privacy Framework.
How long do we keep your data?
- Contact requests and emails without follow-up: at most 12 months.
- Client data: for as long as we work together, and afterwards for as long as the law requires, for example for bookkeeping.
- Visitor statistics: only in aggregated form, not linked to individuals.
Cookies
This website does not set cookies. Read more in our cookie notice.
Your rights
You have the right to access your data, to have it corrected or erased, to restrict its processing, to object to the processing and to data portability. To exercise these rights, email info@saydov.com. We reply within one month.
Not happy with how we handle your data? You can file a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels, www.dataprotectionauthority.be.
Changes
We may update this privacy notice. The date at the top shows when it was last updated.